Published in association with Interferry, the Ferry Business section of the Autumn/Winter 2017 issue of International Cruise & Ferry Review is packed with executive interviews.
Ferry Business opens with a commentary from Interferry CEO Mike Corrigan who outlines how the association is working with its partners to make the global ferry industry stronger than ever. Closely following is a thought-provoking roundtable where three Northern Europe-based operators share their sustainability strategies.
We also hear from Captain Jamie Marshall about BC Ferries’ plans for a green future, and Rikard Ternblom tells us how Fjord Line is taking steps to remain competitive in Scandinavia. Meanwhile, Alan Klanac gives us a heads-up on Jadrolinija’s major expansion programme in the Adriatic, Irish Ferries’ Andrew Sheen talks post-Brexit plans, and Sean Collins shares how MBNA Thames Clippers’ new ferries and routes will boost traffic on the Thames. Majestic Fast Ferry’s Max Tan, Viking Line’s Jans Hanses also share their updates.
Closing Ferry Business, industry expert Michael Grey explores how well-trained, knowledgeable and friendly staff can help ferry lines drive customer loyalty.